Privacy Policy
Genesis Fertility Center (GFC) (hereinafter referred to as “the Company,” “We,” “Us,” or “Our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and manage your personal information in accordance with th
1. Personal Data We Collect
We may collect and process various types of personal data, including but not limited to:
Identification Data: Name, surname, date of birth, gender, nationality, national ID number, or passport number.
Contact Data: Telephone number, email address, and social media IDs (e.g., Line ID).
Medical & Health Data: Medical history, laboratory test results, ultrasound images, genetic information, treatment plans, and physical/mental health records.
Technical Data: IP address, browser type, cookies, and website usage behavior.
2. Purposes of Data Processing
We process your personal data for the following purposes:
To provide medical services, fertility consultations, and treatments (IVF, ICSI, IUI, etc.).
To manage appointments, reminders, and patient registration.
To coordinate with third-party medical laboratories or insurance providers as necessary for your treatment.
To comply with legal obligations, medical regulations, and public health requirements.
To improve our website experience and provide relevant health information (with your consent).
3. Data Retention Period
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law (typically 5-10 years for medical records as per the Sanatorium Act).
4. Disclosure of Personal Data
We will not disclose your personal data to third parties without your consent, except for:
Specialized medical professionals or laboratories involved in your treatment plan.
Regulatory authorities or legal entities when required by law.
Service providers (e.g., IT support, cloud storage) who operate under strict data processing agreements.
5. Your Rights as a Data Subject
Under the PDPA, you have the following rights:
Right to Access: To request a copy of your personal data.
Right to Rectification: To update or correct your data if it is inaccurate.
Right to Erasure: To request the deletion of your data (subject to legal retention requirements).
Right to Withdraw Consent: You may withdraw your consent for data processing at any time.
Right to Data Portability: To receive your data in a machine-readable format.
6. Security Measures
We implement strict physical, technical, and administrative security measures to prevent unauthorized access, loss, or misuse of your personal data, especially sensitive medical information.
7. Cookies Policy
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings, though some features of the site may not function properly as a result.
8. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data subject rights, please contact our Data Protection Officer (DPO):
Genesis Fertility Center (GFC)
Address: [Insert Clinic Address]
Phone: (+66)97-484-5335
Email: [Insert Official Email]
Line: @gfcclinic